Emma
Laurent
Senior UX Designer
Senior UX Designer with 7 years of experience designing B2B and B2C interfaces. I combine rigorous user research with aesthetic sensibility to create digital experiences that delight users and drive measurable business results.
Projects & achievements
Notable projects and achievements
'Oxygen' Design System — Doctolib
Complete design system with 120+ components, design tokens, accessibility guidelines and interactive documentation. Adopted by 8 squads and 40+ designers/developers.
Telemedicine Journey Redesign
End-to-end redesign of the telemedicine experience for doctors and patients. Field research, co-design workshops, prototyping and data-driven iterations.
Accessibility Playbook
Created and deployed a practical accessibility guide for product teams. Per-component checklist, automated testing tools and training program.
UX Redesign — Deezer Flow Discovery
Complete redesign of the music discovery experience: in-depth user research, journey mapping, high-fidelity prototyping and A/B test validation. +28% engagement on the 'Flow' feature.
Professional experience
Career path and achievements
Doctolib
Lead UX Designer
- Lead designer for the telemedicine product used by 350,000 healthcare professionals and 70M patients
- Created the 'Oxygen' design system with 120+ components, adopted by 8 product squads
- Established a continuous user research program: 12 studies/quarter, 500-participant panel
- Improved appointment booking completion rate from 72% to 91% through data-driven UX redesign
Deezer
UX Designer
- Redesigned the music discovery experience, increasing engagement by 28% on 'Flow'
- Designed real-time collaborative playlist mode (1.2M users at launch)
- Conducted 60+ qualitative user tests and implemented systematic A/B testing
- Close collaboration with ML engineers to seamlessly integrate recommendations into the UI
Agence Lunaweb
UX/UI Designer
- UX/UI design for 20+ web and mobile projects across industries (fintech, health, e-commerce)
- Introduced systematic user testing, reducing post-delivery iterations by 50%
- Trained 3 junior designers in user research methodologies
My skills
Technical skills and soft skills
Technical skills
Figma
6 years of experience
User Research
7 years of experience
Design Systems
5 years of experience
Interactive Prototyping
5 years of experience
WCAG Accessibility
4 years of experience
Soft skills
User Empathy
Conducted 200+ user interviews
Collaboration
Close work with Product, Engineering and Business
Storytelling
Presenting design concepts to stakeholders
Systems Thinking
Holistic view of user journeys
Education
Degrees, academic background and skill development
MSc Interaction Design
Strate – School of Design
BA Graphic Design
École Estienne Paris
Certifications
Google UX Design Professional Certificate
Google / Coursera
Certified Usability Analyst (CUA)
Human Factors International
WCAG 2.1 Accessibility Specialist
IAAP
Interests
Inclusive Design
Advocating for design accessible to all, regardless of disability
Illustration
Digital and watercolor illustration, minimalist style
Let's create something amazing
Feel free to reach out to discuss your projects.